Terms of Delivery

Here at SignComp, we do our best to offer the most efficient and cost-effective delivery options to our customers. Given our varying product offering, we typically offer four different delivery options:

For small boxes, including LEDs, we offer next day delivery via a courier network.
For smaller metal orders, we offer next day delivery via a specialised courier network.
For medium metal orders, we offer delivery of your goods on a shared carrier to help brings costs down. Lead times will vary.
For larger metal orders, we offer delivery using a dedicated carrier, meaning only your goods are on the vehicle. Lead times will vary.

All deliveries are quoted on a job by job basis with lead times shared at point of ordering. Whilst we will do what we can to adhere to quoted lead times or our customers required delivery dates, we can never guarantee good will be delivered on any given date. Having said that, we take our customer service very seriously and have a very high success rate with delivering on time. Here are some points that are within our Terms and Conditions for Sale of Goods:

Delivery of the Goods shall be made to either the Buyer’s address or an address specified by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Seller for delivery.
The Seller undertakes to use its reasonable endeavours to despatch the Goods on an agreed delivery date, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.
The Seller shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods. If short delivery does take place, the Buyer may not reject the Goods but shall accept the Goods delivered as part performance of the contract, and a pro-rata adjustment to the Price shall be made.
The Buyer shall be deemed to have accepted the Goods 5 working days after delivery to the Buyer.
The Buyer shall carry out a thorough inspection of the Goods within 5 working days and give notice in writing to the seller after discovering that some or all of the goods do not comply with the agreement, the Buyer must return the Goods to the Seller at the Buyer’s cost and the Seller shall, at its option, repair or replace any Goods that are defective, or refund the price of such defective Goods.
Where the Buyer has accepted, or has been deemed to have accepted, the Goods the Buyer shall not be entitled to reject Goods which are not in accordance with the agreement.

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